Cardinal Events/ RENTAL CONTRACT--TERMS AND CONDITIONS
___1 - All rentals must be secured by a 50% non-refundable deposit at time of order to save the date. Once this payment is made you are accepting the terms and conditions of Event productions contract. Tents however are non- Refundable, you may however subtract your table and chair count by 15% up to 30 days prior to your event. The remaining balance will be due thirty days to two weeks prior to your event. Once final payment is made no subtractions of items will be accepted but you may add upon availability.
___2 - Payment can be made by credit card, cash, or check; If rental property is not returned, or is returned in a dirty or damaged condition, customer will be charged the replacement value of ruined or missing rental property; repair costs, including lost income, for damaged items; and $25/hour/person cleaning fee for dirty items. Customer agrees to pay all monies for damaged or ruined equipment. Credit cards are subject to these charges without notice. Net 30 accounts will accrue a 10% interest charge for unpaid balances after 30 days, interest rate will increase 5% each additional month thereafter. Customers pay a 10% damage waiver as non-waive able insurance on the equipment, this damage waivers covers up to $300.00 worth of damage on the property, this does not cause neglect or loss of the equipment.
___3 - Deliveries and pick-ups are made during Cardinal Events normal business hours, at street level, unless otherwise arranged. Charges are based on these factors: 1) Distance to be traveled, 2) Vehicle needed to deliver rented items. If the venue is located in a remote area and upon site arrival the road is not suitable to drive down it is at the Cardinal Events Crew members discretion to not deliver the items to that location, no refund will be given.
___4 - Set-up and take-down charges are extra and are based on number of employees dispatched and hours worked. Time begins to accrue when the crew arrives at the venue and stops when the crew leaves the venue. Minimum of two hours will be charged for unexpected labor charges.
___5 - Customers not desiring set-up must have someone at the site to count items delivered and sign delivery slip. Customers not desiring take-down must have all equipment stacked and ready for pick-up at the drop-off site. Linens must be refuse-free and air-dried to prevent staining and mildew. Food service items must be clean/rinsed and repacked in the same container as delivered, tables, chairs and other rented items must be wiped clean like upon delivery.
___6 - No item subtractions may be made within 30 days of the event, you can however subtract up to 15% of your order excluding linens 30 days prior to event date. Items subtracted less than 30 days before the event will be subject to a 15% restock charge. Additions may be allowed, subject to availability, no credit will be given for unused items.
___7 - Customer agrees that rental property is of a size, design, and capacity chosen by customer, and that Cardinal Events does not make any representation, warranty, or covenant, express or implied, regarding the quality, durability, or suitability of rental property. Event Productions shall not be liable to customer for any loss or damage caused directly or indirectly by rental property, or by any inadequacy or defect.
___8 - Customer shall indemnify Cardinal Events against any claim, action, damages, and liability, including attorneys’ fees, arising or connected with customer’s use and possession of rental property unless fault/negligence is due to the set up by Cardinal Events. Customer assumes liability for, and shall indemnify, defend, and hold harmless Event Productions and its agents, employees, officers, and assigns from and against any and all liabilities, obligations, losses, demands, damages, injuries, claims, penalties, suits, actions, costs, and expenses, including attorneys’ fees, relating to or arising out of the use, condition, operation, ownership, selection, delivery, leasing, or return of rental equipment regardless of where, how, and by whom operated, or any failure on the part of customer to perform or comply with the conditions of this lease.
___9 - Customer agrees that rental items are for his or her personal use. Possession may not be transferred to any other person or to any other location without written permission from Event Productions.
IMPORTANT: Customers who pick up their own equipment must provide a suitable environment for items to be transported. For most pick-ups, padding and straps will be required, trailers must be enclosed with proper ways to strap items down. Cardinal Events, at its discretion, may refuse to load items into unsuitable vehicles (dirty, rough edges, manure-splattered, etc.), or, at additional customer expense, may provide blankets and straps to protect and secure the company’s rental property,.
___10 - Customer understands that setup and tear down is conditional upon weather. Customer also understands that they are still liable for the cost of the rental regardless if weather permits either setup or tear down. It is at the discretion of the Event Productions crew on when to make the call due to weather. The Customer does understand they will be charged a cleaning fee for the tents if tape, string, smoke or other "things" that are present when the tent is picked up. Customer assumes all responsibility for marking water and gas lines and will not hold Event Productions responsible for any damages.
___11 - Labor exclusive to the agreed labor listed on customer contract. Additional labor may be added the day of event based upon time frame availability. A minimum of one hour at a rate of $50/per hour may be added. In the case Event Productions arrives at a venue/location at schedule time and unable to setup or tear down a stand by fee of $30/per hour per person will be added to client order.
___12 - Linen Rental Agreement terms and conditions: Linen orders are to be submitted a minimum of two weeks prior to your event. Linen rentals submitted after the two week cutoff are subject to all expedited shipping and rushed labored costs in addition to the rental price. All unused linens or unneeded linens ordered in rental contract are non-refundable.
Specialty linens that are stained or damaged will be subject to a replacement cost.
By signing below customer agrees to all terms and conditions stated in the above contract.